Electronic Arts

IT & Operations Intern

May 2016 - August 2016
“The Metrics Project”: Created IT Service Metrics dashboard to visualize data in a central location for users to access, interact, and analyze real time data to support business decisions; worked with Scrum methodology
Troubleshot performance issue by optimizing database code; improved services response time by 40%
Worked with international partners to provide real-time data visualization services for business stakeholders by utilizing a visualization tool (iDashboard)
Standardized corporate's internal metrics across all of the existing dashboards
Identified sources of error and missing data in the SQL stored procedures and provided solutions
Initiated adoption of new services to support analysis of communication technologies
Technical Skills: SQL, iDashboard
Jinwoo Yom